Cervical Massager Portable

Ready to ship in 1-3 business days

Shipping Policy

1. Processing Time

Orders are processed within 3-5 business days (excluding weekends and holidays).
High-demand periods may require additional processing time.
2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on location and shipping method.
Estimated delivery times:
Standard Shipping: 2-4 business days
Expedited Shipping: 12-14 business days
3. Shipment Confirmation & Order Tracking
Certain high demand products may have a longer delivery time. In some cases shipping time can take up to 6 weeks. Factors such as delayed logistics, holiday periods such as Christmas, weather conditions, natural disasters and customs clearings may have an impact on the delivery time. While most packages arrive on time, there may be circumstances and delays that carriers may experience. Your patience is truly appreciated. We are constantly working on improving our shipping times while keeping the same low prices for our customers.
your product will arrive to you within 45 days (6 weeks) under our Buyer Protection, otherwise you will receive full refund.
A confirmation email with tracking information will be sent once the order ships.
4. Shipping Restrictions

We currently ship to [list of locations/countries].
We do not ship to [excluded locations, P.O. boxes, APO/FPO addresses, etc.].
5. International Shipping

International orders may be subject to customs duties and taxes. These are the customer’s responsibility.
6. Delays & Lost Packages

We are not responsible for delays caused by carriers, weather conditions, or customs.
If your package is lost, please contact us at info@Dineguerchic.com for assistance.
Proof of delivery Responsible after delivery

We are not responsible for item(s) being misplaced/ stolen after delivered (E.g. after delivered mailbox). We will ensure the item is delivered to your address according to information provided by the logistic company. Customer will be liable for the shipping cost if a replacement item is needed.7. Contact Us
For any shipping-related questions, contact us at [turennesg@gmail.com]

Dineguerchic Refund Policy
1. Returns & Refund Eligibility
We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
Items must be unused, in original condition, and in the original packaging.
Proof of purchase (receipt or order confirmation) is required.
2. Non-Returnable Items
Gift cards
Sale or clearance items (if applicable)
Personalized or custom-made products
Perishable goods (if applicable)
3. Refund Process
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
4. Late or Missing Refunds
If you haven’t received a refund yet, check your bank account.
Contact your credit card provider or bank, as processing times may vary.
If you still have not received your refund, contact us at info@Dineguerchic.com.
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at Dineguerdhic.com.
6. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service or purchasing shipping insurance.
7. Contact Us
For any refund or return inquiries, reach out to us at turennesg@gmail.com